Hey there gorgeous girls !
We believe every outfit should make you feel amazing. If
your Ruben & Wren purchase isn't quite hitting the mark, don't worry! We've
got your back with our friendly return and exchange policy.
1. Returns and Exchanges a. You have up to 14 days to
return your item from the day it landed on your doorstep. Let's keep it in the same lovable condition
it arrived in—unworn, tags on, and in its original packaging. If you would like to exchange your item, please click below to start the return process, you will then be given store credit to purchase your new item.
2. Refund and Exchange Journey a. Store credits are issued for all returns and exchanges. b. If your heart is set on something else,
we'll find a way—exchange or store credit will be your style BFF!
3. Let's Make it Happen a. Chat with our fantastic
customer service at our store 49366747 to start the return love story and snag
your Return Authorization (RA) number. b. Pack your item with TLC, add a
sprinkle of your original receipt with that special RA number, and send it back
to us with a little fashionista wave!
4. Oops, Something's Amiss a. If your item is feeling
a little under the weather (damaged or defective), shout out to us pronto.
We'll swoop in with a replacement, exchange, or a warm hug of a refund.
You're more than a customer—you're a cherished part of the
Ruben & Wren family. Our mission is to keep you feeling fabulous. If you
have any style emergencies or just want to chat fashion, we're always here for
you. Let's keep turning heads and making hearts smile! xo